Petit Palace Tres Cruces

The room and bathroom were a great size and modern. It was nice that there was a shower only, so no climbing into a bathtub. We didn't have a kettle in the room to make tea, but a quick ask to the front desk and we received one. The breakfast was very good and had a decent variety of food. All of the staff were friendly and helpful from the front desk, to housekeeping and the people in the breakfast room. My wife left her rings after checking out and did not remember until we were already at the airport. A quick call to the front desk and with follow-up emails they arranged for shipment quickly and without too much effort. A big thank you to them for this!

Front desk were really friendly and positive all the time. My room was clean and comfy. There were a bottle of aqua gifted 1st day. Shampoo, conditioner, shower gel and body milk were there for my use. Noise wasnt disturbing at all. However I recomend you to book your room not side of the elevator or stairs. I loved the shower!

The hotel is perfectly situated, the location couldn't be better. The room was a bit small, but has everything you need and the bathroom is pretty big. We received a room with twin bed although we wanted a double bed and unfortunately the hotel didn't have any room with double bed free, but the staff solved it by adding a big thin mattress and then it was ok. I very appreciate how the staff was able to solve it quickly. They have absolutely amazing breakfast. I would definitely recommend and stay there if travelling to Madrid again.

I recently stayed at Petit Palace Tres Cruces and had a wonderful experience. The hotel's location is simply unbeatable, situated right in the heart of the city. Whether you're in town for business or leisure, you'll find everything you need within walking distance. From the moment I arrived, the staff was welcoming and attentive, ensuring a smooth check-in process. My room was clean, comfortable, and well-appointed with all the amenities I could ask for. The hotel's proximity to major attractions, dining, and shopping areas made exploring the city incredibly convenient. I especially appreciated the nearby public transportation options, which made getting around a breeze. Overall, the hotel exceeded my expectations with its prime location, excellent service, and comfortable accommodations. I highly recommend it to anyone visiting the area and will definitely stay here again on my next trip.

Excellent small hotel in the city center, strategic location and the staff were really helpful and all the time available. Teresa, Monica and Victor were all helpful and speak very good english, i was astonished! breakfast was all nice! and full of choices, as well as the complimentary water in the room is something. Room is really comfortable and about right size. mattress is also very comfortable. air conditioning was also very functionable.